F.A.Q.

Payment Method 1|Contipay

Secure payments are powered by Contipay. We accept EcoCash FCA, Innbucks, Visa, Mastercard, Nostro transfers, and all major local payment methods

Payment Method 2|Cash On Delivery

Pay Cash upon delivery.

Payment Method 3|WorldRemit

Pay easily from the diaspora using WorldRemit

Payment Method 4|Paypal

Pay securely with PayPal. No PayPal account? No problem — you can use your credit or debit card at checkout.

Payment Method 4|Mukuru

Pay easily from anywhere using Mukuru.

•We charge a door to door Delivery flat rate of USD $7 in Harare for orders less than a 100kg. After that USD $2 is added for every 1kg-50kg additional weight.

•Free delivery in the Harare City Centre.

•Chitungwiza, Ruwa, Norton & other outlying areas around Harare cost USD $10.00

•Delivery rate of USD 50 cents per kg  plus a fixed handling fee Outside Harare to be collected by customer at Courier Company pickup points.

Note: Depending on the size of the order and distance involved additional costs may apply to your order. For example out lying areas tend to be more expensive to deliver to.

All our parcel deliveries are done via third party courier companies. This means that we cannot affect the operations of the third-party company.

Unfortunately parcel delays do and will happen, however we follow-up with the respective service providers immediately.

Please send an email to [email protected] or whatsapp +263  778443622 and we will follow-up with the courier company.

We deliver to all major centres and outlying areas in Zimbabwe. Most of our deliveries are handled by a reliable courier service.

WHEN CAN I EXPECT MY PARCEL?

The table below is based on orders which have been placed and paid on a working day before 15:30.

We currently do not deliver internationally.

All our parcel deliveries are done via third party courier companies. This means that we cannot affect the operations of the third-party company.

Unfortunately parcel delays do and will happen, however we follow-up with the respective service providers immediately.

Please do not contact the courier company to enquire about your parcel.

We have a dedicated customer service agent from the courier company assigned to us who will follow-up all our delayed parcels.

Please send an email to [email protected] and we will follow-up with the courier company.

Just place your Order # with Delayed in the subject line and send it through to us.