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F.A.Q.

WHAT IS THE DELIVERY COST?

We charge a flat rate of USD $5 in Harare and USD $10 outside Harare. Depending on the size of the order and distance involved additional costs may apply to your order. For example, out lying areas tend to be more expensive to deliver to.

All our parcel deliveries are done via third party courier companies. This means that we cannot affect the operations of the third-party company.

Unfortunately parcel delays do and will happen, however we follow-up with the respective service providers immediately.

Please send an email to sales@zstore.co.zw or whatsapp +263 776917009 and we will follow-up with the courier company.

WHERE DO YOU DELIVER TO?

We deliver to all major centres and outlying areas in Zimbabwe. Most of our deliveries are handled by a reliable courier service.

WHEN CAN I EXPECT MY PARCEL?

WHEN CAN I EXPECT MY PARCEL?

The table below is based on orders which have been placed and paid on a working day before 15:30.

Groceries Large Shipments
HARARE 1 – 2 working days 3-5 working days
Other Major Centres 2 – 3 working days 3-5 working days
Minor Route Destinations 3-5 working days 3-5 working days
OUTLYING REGIONS 3-5 working days 3-5 working days
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Testimonials

Plain and simple, awesome work! could not find a better term. In Shona I would say “Marova Basa!”. Thanks Again!!

Tendai (Harare)

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